Frequently Asked Questions

Are your products safe for my child?

At Akkad Bakkad, we go an extra mile to make sure that the products you receive are child safe.

Cotton cloth is used in all our products to give the child most comfort. All dyes and inks used for hand painting or printing are child safe and meet the very strict CPSIA (U.S.A) and REACH (E.U.) Standards, certified by International laboratories and testing agencies.

Cloth and yarn are of the highest quality and comply with the same standards, ensuring that your child is safe and you are worry free.

How long will it take to receive my order?

Orders will normally be dispatched within 2-4 working days and take 5 to 6 days for delivery once dispatched. Please be advised that during Bank Holidays and busy periods such as Festive Seasons, it may take slightly longer to receive your order. We will always do our best to inform you about any delay.

What payment methods do you accept?

We accept all kinds of payment Methods such as:

•PayTm
•PhonePe
•GPay
•UPI
•Credit Cards
•Debit Cards
•Net Banking
•PayUMoney

etc.

I Cannot apply my coupon?

Coupons are applicable only when you LOGIN. If you do not have an account, you can quickly make one by clicking here.

If you already are logged in and cannot apply the coupon then the coupon is either invalid for your purchase or it has expired.

You can contact us for more help.

What is your return policy?

You can apply for a return within 48 hours after you receive the products. We offer a full refund if the product is returned in its original condition and packaging. You must send the product back to us within 48 hours of telling us that you wish to return the product.
To make a return, please go to the "Returns" link in the customer service column at the bottom of the website. If you encounter any issues, you can also contact us at contact@akkadbakkad.store with your name, address, phone number and order number. We will then assist you in completing the return process.

PLEASE NOTE
WE ACCEPT RETURNS ONLY IF THE PRODUCT RECEIVED IS DAMAGED OR HAS ANY MANUFACTURING DEFECT. FOR MORE INFORMATION YOU CAN LOOK AT OUR TERMS AND CONDITIONS.